Get hair loss treatments delivered.

Discreet, online, prescription treatments for hair loss, delivered to your door.

  • Online assessment

  • Australian doctors & pharmacists

  • Free & discreet delivery

  • 4.7

    700+ reviews

The good news

Common, proven hair loss treatments can be prescribed online by Australian doctors.

Pilot makes this easy – see a doctor online, and get treatment delivered to your door at a fair & affordable price.


Is telehealth legal in Australia?

Yes, telehealth is legal in Australia, and is changing healthcare for the better.

Pilot is an Australian technology platform that connects you to doctors and pharmacists via telehealth.

You know all those forms that you fill out when you get to the GP? And all those questions that a doctor asks you when you sit down? All of them are now done online, at a time that suits you, and then passed to the doctor for assessment.

Can you stop hair loss?

There are a number of scientifically backed treatments that have been shown to slow or stop hair loss as well as regrow hair. You can read about them here & here.

One study showed that the most commonly prescribed treatment for hair loss stopped hair loss in 83% of men.

Unfortunately the much hyped miracle cure for hair loss is yet to arrive, and most of the things marketed as such out there are just that, marketing.

They keys to success when it comes to keeping your hair are acting early, using the right medications and being consistent with your treatment.

How do the hair loss treatments work?

The most commonly prescribed treatment for hair loss works by blocking the enzyme that converts testosterone to DHT. DHT is the hormone responsible for hair loss in men who are genetically predisposed to lose their hair.

The second commonly used treatment tends to applied topically as a foam or liquid. This treatment increases blood flow to the scalp and promotes hair growth. You can read about the evidence behind this treatment here.

What are the treatments provided by the doctors?

Pilot affiliated doctors treat hair loss in line with the standards outlined by the Royal Australian College of GPs and Andrology Australia.

When it specifically comes to Hair Loss, it is important that the doctor understands important information about your lifestyle, current medications, previous surgeries and how long your hair loss has evolved.

Under Australian law, Pilot is unable to provide information about specific medications available before you have been through a doctors consult, if you are looking for something specific, you can speak to your doctor about individual medications.

The exact treatment and all important information will be shown to you before you commit to starting the treatment plan.

What about side effects?

There are different side effects associated with different treatment options. When provided a treatment plan by the doctor, you will be provided with detailed information about potential side effects. It's important to be 100% informed and comfortable about what you take.

If at anytime you experience side effects while on a treatment plan you will be able to connect with your doctor to discuss options and potential alternative courses of treatment.

How much does it cost?

There is a one-off $20 cost for the doctors consultation.

The cost of treatment programs provided through Pilot vary, but start out at less than $2 per use. To save on shipping fees and the hassle of receiving a package every month, our partner pharmacies ship your products every 2 months, but you can pause this at any time.

How long does it take to ship?

A Pilot partner pharmacy will send a trackable shipment via AusPost within 3 days of your doctor's consultation.

Save Time & Money

Skip the hair loss clinics.

The reality is that Australia's hair loss industry exploits blokes who are worried about losing their hair, and they do this in a few ways –

  • Selling over-the-counter treatments (shampoos, etc) with no scientific basis.
  • Pushing expensive technology with dubious scientific basis.
  • Price gouging on the two treatments that actually have strong scientific backing, but that many don't realise are available through a doctor.

Get same treatments, for less.

Pilot doctors use the same main treatments as the clinics
(and none of the controversial lasers or hair pieces)

One example of successful hair loss treatment, before and after
Another example of successful hair loss treatment, before and after

Note: examples indicate results of patients on standard GP treatments (results may vary)

Hair Loss Treatment Plan

Based on Australian GP guidelines, a doctor can create a personalised treatment plan for you, which may include prescription medications.

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Doctors are ready to talk.

Why Pilot?

Helping Australian men control what’s controllable.

We believe healthcare is a delicate combination of physical, aesthetic and mental wellbeing.

We also know that blokes don't like to face their issues head-on, so we're building solutions online.

We're committed to providing high standards of patient care, with an experience as good as your GP.

Now's the time - let's get into it.