ED is short for Erectile Dysfunction, is a common medical condition affecting 40% of men [1].

Signs of ED include:

• Trouble getting an erection
• Trouble keeping one
• Reduced desire for sex

At a high level, it is caused by range of complex body systems not working together (hormones, nerves, muscles etc) [2], and can be worsened by stress or mental health concerns.

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There is a one-off $20 cost for the doctors consultation (which is refunded if you're not suitable for Pilot).

The cost of treatment plans (which include medication) vary, but start out at $2.14 / use for common generics.

A partner pharmacy ships your plan every 2 months, but you can delay or cancel this at any time.

Under Australian law, Pilot is unable to provide information about specific medications available before you have been through a doctors consult.

But, we can tell you this...

Pilot-affiliated doctors treat ED in line with the standards outlined by the Royal Australian College of GPs. You can read about those standards here.

If you are looking for something specific, you can request it in your online doctor's assessment.

Finally, the exact treatment, the cost, and important safety information will be shown to you before you commit to proceed.

The doctor will assess you by reviewing your assessment quiz (and sometimes, asking some deeper questions)

Please note that for ED, it is very important the doctor understands information about your lifestyle, current medications, previous surgeries and how ED impacts you.

If the doctor decides you are suitable for treatment:

They will design a treatment plan that aligns with Australian GP standards, which may include:

• Medications that have been used to treat ED successfully in over 80% of cases over the last 20 years (read more here).
• Methods to improve lifestyle factors that can cause ED including weight, exercise, smoking and alcohol consumption.

If the doctor finds that you are unsuitable for treatment

You will require an in-person examination, and you will be provided with:

• A full refund on the cost of your consult
• Information to pass onto a local GP about your situation

Orders ship within 1–3 days of your doctor's consultation (a Pilot partner pharmacy will send a tracking number via AusPost Express).

They come discreetly, in a box with an unmarked outer bag.

There are different side effects associated with different treatment options. When provided a treatment plan by the doctor, you will be provided with detailed information about potential side effects. It's important to be 100% informed and comfortable about what you take.

If at anytime you experience side effects while on a treatment plan you will be able to connect with your doctor to discuss options and potential alternative courses of treatment.

Pilot is a technology platform that makes it painless to communicate with a real doctor, and get treatment delivered discreetly.

You know all those forms that you fill out when you get to the GP? And the questions that a doctor asks you when you sit down?

All of them are now done online, at a time that suits you, and then passed to the doctor for assessment.

The doctor will contact you if they need further information, and you will also receive continued support from your doctor and our medical team.