Yes, telehealth is legal in Australia, and is changing healthcare for the better.

Pilot is an Australian technology platform that connects you to doctors and pharmacists via telehealth.

You know all those forms that you fill out when you get to the GP? And all those questions that a doctor asks you when you sit down? All of them are now done online, at a time that suits you, and then passed to the doctor for assessment.

For Erectile Dysfunction, it is very important the doctor understands information about your lifestyle, current medications, previous surgeries and how ED impacts you.

If the doctor decides you are suitable for treatment they will then design a treatment plan that aligns with Australian GP standards.

It may include common prescription medications that have been used to treat erectile dysfunction successfully in over 80% of cases over the last 20 years (read more here).

If the doctor finds that you are unsuitable for telemedicine and require an in-person examination from a physician then you will be provided with information to pass onto a GP as well as a refund on the cost of your consult.

Pilot affiliated doctors treat erectile dysfunction in line with the standards outlined by the Royal Australian College of GPs. You can read about those standards here. Our doctors may discuss methods to improve lifestyle factors that can cause ED including weight, exercise, smoking and alcohol consumption. They may also prescribe pharmaceutical solutions in-line with the GP standards.

Under Australian law, Pilot is unable to provide information about specific medications available before you have been through a doctors consult, if you are looking for something specific, you can speak to your doctor about individual medications.

The exact treatment and all important information will be shown to you before you commit to starting the treatment plan.

There are different side effects associated with different treatment options. When provided a treatment plan by the doctor, you will be provided with detailed information about potential side effects. It's important to be 100% informed and comfortable about what you take.

If at anytime you experience side effects while on a treatment plan you will be able to connect with your doctor to discuss options and potential alternative courses of treatment.

There is a one-off $20 cost for the doctors consultation.

The cost of treatment programs provided through Pilot vary, but start out at $5.80 per use. To save on shipping fees and the hassle of receiving a package every month, our partner pharmacies ship your products every 2 months, but you can pause this at any time.

A Pilot partner pharmacy will send a trackable shipment via AusPost within 3 days of your doctor's consultation.