We haven’t fixed the healthcare system

The state of men’s health is in a bad way

Despite having arguably the best healthcare system in the world, Australia is falling behind when it comes to looking after men.

The rate of obesity in Australian men is now the second highest in the world. We’re catching up to the US, and fast. Type II diabetes is on the rise, even though it’s preventable. And heart disease is now our biggest killer. [1]

Despite improved awareness, depression and anxiety are increasing in prevalence, and often off the back of our penchant for gambling, drinking, and risk-taking behaviour.

And then there’s the black dog in the room nobody wants to talk about: Australian men are three times more likely to die by suicide than Aussie women.[2]

At age 25, male deaths are more than twice as common as female deaths, and more likely in disadvantaged and remote communities. [3]

Despite this, men are less likely to see a doctor at all ages. [4]

It’s okay to read these numbers and get a bit angry. We as a nation should be doing better. We should demand it.

Pilot is about demanding better. 

We have more knowledge via the internet, we have the government funding, we have the compassion.

And yet something wasn’t connecting. This is why we took a punt on Pilot.

Here at Pilot, we’re not just health practitioners. We’re nurses. We’re designers. We’re engineers, pharmacists, logistics coordinators, lawyers, copywriters, brothers, uncles, sons, and dads.

We haven’t fixed the system. But we’re building a better one; one that puts you in control.

Pilot’s founders – Benny, Tim, Alexey and Charlie – understood the problems with the system from the patient’s perspective. They had male friends who had taken their own lives, and immediate male family on anti-depressants or undergoing cancer treatment.

So who's to blame?

We’ve all heard that “men don’t look after themselves” or “men just need to open up more”.

We’re calling bullshit.

Blaming the problem on men being “lazy” just isn’t good enough. Not today.

Nobody wants to live with ongoing health issues, and nobody willfully ignores their health either.

But if ignoring the little things is easier than finding and receiving great care, then maybe it’s how Australia has offered men medical care that’s historically been the issue.

We started Pilot because we wanted to buck this trend.

The first version of the Pilot platform went live in June 2019

No more snake oil

When we launched Pilot, we wanted to do something radically different for men’s healthcare.

We were sick of asking “why is it like this?” We didn’t know exactly how we were going to make change when we started, but we realised there was no point waiting for somebody else to do it.

So we set out to build a service we’d like to use.

Success stories from Pilot patients

4.4

1,622 reviews

5 stars

(1,205)

Radio 2

4 stars

(237)

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3 stars

(45)

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2 stars

(24)

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1 stars

(111)

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This has been perfect for me

Mal

"This has added so much to my life and in particular my sex life - always ready."

TAS

Non incentivised review

Pilot ED customer service is excellent

Dae

"After doing the quiz, i made payment of $20 for consultation fee. However, i had to request for a refund as i have changed my mind. When i requested Pilot to refund me the consultation fee, i was worried as there were bad reviews about refund policy. Though, Pilot has refunded me the money straight away even it was a weekend. They have a good customer service."

WA

Non incentivised review

Happy customer! – Easy to deal with staff

Tim

"Reliable service Good customer service after initial sign up"

Non incentivised review

It’s life changing!!!

Roswall

"In order to keep a healthy sexual life regardless of age or fitness condition this product ticks all the boxes"

Non incentivised review

Happy dude

Nate

"Great product, easy to order with fast shipping My life is better after using pilot"

Non incentivised review

Solving men's business

Greg B

"Great customer service from the whole team very understanding of men's issues"

Non incentivised review

Upstanding assistance Quality service and product.

Todd G

"Good with advice and prompt response to any queries."

VIC

Non incentivised review

Professional, Easy & Private

Brad P. 

"Pilot is the easiest and most private way to get help with any mens's sexual and other health issues. No awkwardness just solutions to the issues many men are afraid to talk about."

VIC

Non incentivised review

Fast and reliable

Michael F.

"Super fast signup and consultation process, same price or cheaper than chemist, delivered straight to my door automatically, what more could you ask for?"

QLD

Non incentivised review

Professional and Expert in their field

Michael

"I have been using Pilot for a few months now and have been very impressed with their service and assistance. I have found them very professional and caring. They have been prompt with communication and follow up consultations and I would highly recommend them to my friends."

Non incentivised review

ReliableI cannot praise the team at Pilot enough

Joel

"The professionalism dedication and hard work is paramount. Any questions I had has been answered, Any query I had has been answered. The ongoing support is incredible. The medical team is incredible. I cannot rate them highly enough."

Non incentivised review

Pilot has helped me alot

Mick

"Pilot has helped me alot.. I'm very happy with my experience.."

NSW

Non incentivised review

Personally comfortable to discuss with honesty

Stephen N.

"With the personal comfort of one on one consultation over the phone the ease of conversations makes it easy to be honest and comprehensive."

VIC

Non incentivised review

Thank you

Peter john

"Found your service excellent it has helped me tremendously. Having received it by mail is so easy. Thankyou for your assistance"

Non incentivised review

Flexible and professional services

Heath

"Very flexible and accommodating for my needs. Very happy couple"

VIC

Non incentivised review

No Fuss

Richrad Glass

"No fuss quick and efficient. Good follow-up without over communicating."

WA

Non incentivised review

A great program

Mark

"An easy process with professionals that are responsive and timely."

Non incentivised review

Perfect

Jarrod G.

"Love pilot couldn't imagine not having it in my life"

VIC

Non incentivised review

Pilot has attracted some of Australia’s top specialists and GPs to the mission

Sidestepping Dr Google and unwarranted advice from Instagram “experts”, we went straight to trusted science and enlisted the help of some of Australia’s leading health care specialists, like Dr. Russell Knudsen, and Dr. Matthew Vickers. 

With their knowledge, Pilot has been able to design safe and effective treatment protocols for erectile dysfunction, hair loss, weight loss and much more.

We also hired some of the smartest software developers in the country to build out the system that made accessing legitimate treatments from GPs and pharmacists easy.

We’re about action

Some organisations are just happy raising awareness. Not us. Talk is cheap – it’s action that really matters.

Since 2019 we’ve helped treat over 100k+ Australian men, but this is just the beginning.

We’re on a multi-decade journey as we build deeper digital healthcare, driven by science and data.

To good health,
Team Pilot

[1] – Adair, T., Lopez, A.D. The role of overweight and obesity in adverse cardiovascular disease mortality trends: an analysis of multiple cause of death data from Australia and the USA. BMC Med 18, 199 (2020). https://doi.org/10.1186/s12916-020-01666-y

[2] – Australian Institute of Health and Welfare. Australia's health 2016. Canberra, Australia: Australian Institute of Health and Welfare; 2016 Available from: https://www.aihw.gov.au/reports/australias-health/australias-health-2016/contents/summary.

[3] – RACGP, 2016 Curriculum, MH16 - Men’s health contextual unit https://www.racgp.org.au/education/education-providers/curriculum/2016-curriculum/contextual-units/populations/mh16-men%E2%80%99s-health

[4] – Australian Institute of Health and Welfare. Australia's health 2016. Canberra, Australia: Australian Institute of Health and Welfare; 2016 Available from: https://www.aihw.gov.au/reports/australias-health/australias-health-2016/contents/summary.