Head noise? Let’s talk about it.

Get free, confidential counselling and mental health support from experienced counsellors.

Call or text
0488 846 988
Mon-Fri, 8am-10pm AEST
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A Pilot partnership with TIACS
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Things aren’t always easy but getting help should be

We’ve partnered with This Is A Conversation Starter (TIACS), to offer the men we care about the support they deserve.

TIACS offers free early-intervention, short-term mental health counselling. Everyone’s welcome, and no GP referral is required.

By funding counsellor time, we’re helping Pilot patients – and anyone who needs someone to talk to – level up their mental and emotional health.

For urgent help
If you or someone you know is in immediate danger or at risk of harm, call 000.
Outside of hours?
Leave a message and a counsellor will call you back. Or, contact Lifeline at 13 11 14, open 24/7.
Call or text 0488 846 988
Mon-Fri, 8am-10pm AEST
Call now
For urgent help 000
Call 000
Call or text 0488 846 988
Mon-Fri, 8am-10pm AEST
Text
What to expect

How TIACS counsellors can help you

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Support for all of life’s challenges

Whatever you’re dealing with, they’ll talk you through it.

  • Anxiety
  • Depression
  • Relationships
  • Familial issues
  • Loss
  • Career concerns
  • Self-esteem
  • Addiction
Uncensored. Honest. Helpful.

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FAQs

What is TIACS?

TIACS stands for This Is A Conversation Starter. It’s a free and confidential chat, text, and callback service, providing early-intervention mental health support to Australians. Pilot is a regular supporter of TIACS, and our funding helps staff the TIACS team with qualified counsellors to support Pilot patients.

What happens when I call or text the TIACS number?

All calls begin with a short recorded message that explains the TIACS confidentiality policy. If it’s your first session, your counsellor will spend a bit of time just getting to know you. They’ll ask about how you’ve been doing and a bit about your situation, while letting you know how they can best support you. 

What can I talk about during the call?

Anything at all. TIACS counsellors commonly respond to calls around relationship troubles, familial issues, grief and loss, addiction, depression and loneliness, but all psychologists are trained to help you through any situation that’s causing you concern. Not sure what to talk about? That’s okay too. TIACS counsellors will ask you some questions and guide the conversation.

Are the conversations secure and confidential?

Absolutely. TIACS operates with strict confidentiality, and your name or other personal details will never be shared, unless you or a loved one is in danger. If necessary, our counsellors may contact authorities to assist.

Does Pilot offer medication for mental health conditions?

Pilot believes in a comprehensive approach to mental health. We know this looks different for everyone, but a solid mental health plan can include regular counselling, mindfulness tools, support groups and medication.

We don’t currently offer medication or one-on-one counselling with Pilot psychologists, but the team over at TIACS will be more than happy to help you create a plan for whatever you’re dealing with. Give them a call on 0488 846 988 for a confidential chat to discuss your options.

Get your head in the game

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